1) How do I place an order?

To place an order:

• Browse the products you like and click "Add to Cart."
• Once you're done shopping, click on the shopping cart icon at the top right.
• Review your items, then click "Proceed to Checkout."
• Fill in your shipping and payment details and click "Place Order."

2) What payment methods do you accept?

We accept the following payment methods:

• Credit/Debit cards (Visa, MasterCard)
• Google Pay
• Phone Pay
• Paytm
• Cash On Delivery

3) Can I track my order?

Yes! Once your order has been shipped, you'll receive a confirmation email with a tracking number and a link to track your order.

4) What is your return policy?

We offer a 3-day return policy. If you're not completely satisfied with your purchase, you can return it within 3 days of receipt for a full refund or exchange. Items must be unused, in their original packaging, and with the receipt or proof of purchase.

5) How long will it take to receive my order?

Shipping times vary depending on your location:

• Standard shipping: 3-7 business days

6) How do I cancel or change my order?

If your order hasn't been processed yet, you can cancel or modify it by contacting our customer service team at support@shwetaplastic.com or calling [+91 8879516229/9833655769]. Once the order has been processed, you may need to wait for delivery and request a return.

7) Do you offer international shipping?

No, we do not offer international shipping.

8) What should I do if I receive a damaged item?

If your item arrives damaged, please contact our customer service team immediately at support@shwetaplastic.com with your order number and photos of the damaged product. We will provide a replacement or refund based on the situation.

9) Are there any discounts or promotions available?

We regularly offer promotions and discounts. Visit our website to stay updated on the latest deals and offers.

10) Can I create an account?

Yes, creating an account allows you to track orders, save addresses, and check out faster. Simply click on "My Account/ Sign Up" at the top of the page and fill out the form.

11) How can I contact customer service?

You can contact our customer service team by:

• Email: support@shwetaplastic.com
• Phone: [+91 8879516229/9833655769]

12) What are your business hours?

Our customer support team is available:

• Monday - Sunday: 9:00 AM – 10:00 PM (IST)