Returns

Eligibility for Returns

• You have 3 days from the date of delivery to return an item.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Process for Returns

1. To initiate a return, please contact us at https://shwetaplastic.com/returns with your order number and details about the product you would like to return.
2. We will respond with instructions on how to proceed with the return.
3. You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., you received an incorrect or defective item).

Refunds

Refund Eligibility

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.

Processing Time

• The time it takes for your refund to be credited to your account may vary depending on your payment provider. Typically, it may take 5-15 business days.

Partial Refunds

• In some cases, only partial refunds are granted:
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item returned more than 3 days after delivery.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and still have not received your refund, please contact us at https://shwetaplastic.com/returns

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at https://shwetaplastic.com/returns

Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you may vary.
• Consider using a trackable shipping service or purchasing shipping insurance for items of significant value.

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